Terms of service
TERMS OF SERVICE
Last updated: December 2025
Welcome to Ink & Thread. By using this website (ink-and-thread.co.uk), you agree to the following terms.
1. Store Overview
All products are printed on demand. Each item is unique and made individually per order.
2. Order Processing
Orders enter production within 12–24 hours.
Production time: 2–5 business days
UK shipping: 2–5 business days
US shipping: 5–10 business days
After production begins, you cannot change:
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Size
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Colour
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Design
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Shipping address
3. Pricing & Payment
Prices are in GBP.
We accept:
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Shopify Payments
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PayPal
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Klarna
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Shop Pay
Taxes are shown at checkout when applicable.
4. Shipping
Delivery times are estimates only.
We are not responsible for delays caused by carriers, customs, or weather.
Shipping costs are calculated at checkout.
5. Returns & Refunds
Our Refund Policy is available here:
/policies/refund-policy
No returns or exchanges for size or change of mind.
Faulty or incorrect items will be replaced or refunded.
6. Intellectual Property
All artwork, product images, branding, and descriptions are owned by Ink & Thread.
You may not reproduce or use them without permission.
7. Prohibited Uses
You agree not to use this site for unlawful activity or to disrupt functionality.
8. Changes to Terms
We may update these terms at any time.
9. Contact
For support or questions:
sales@ink-and-thread.co.uk